Guides & Tools

Council of State Governments Justice Centre. (2020). Expanding first response: A toolkit for community responder programs. HERE

Irwin & Pearl. (2020). The community responder model: How cities can send the right responder to every 911 call. HERE

Kim et al. (2021). Defund the police – Invest in community care: A guide to alternative mental health responses. HERE

Policing Project. (2022). Designing a reimagined system: Decision points. HERE

Vera. (2022). Civilian crisis response: A toolkit for equitable alternatives to police. HERE

Plans & Documents

Alaska. (nd). Crisis Now: Implementing a behavioral health crisis system of care in Alaska – Phase 1 Implementation Toolkit. HERE

Berkeley CA. (2021). Specialized care unity crisis response recommendations. HERE

Charlotte NC. (2022). SAFE Charlotte: Alternative response models and disparities in policing. HERE

Denver CO. (2020). Denver STAR call flow. HERE

Evanston IL. (2021). Alternative emergency response subcommittee report. HERE

Greenfield MA. A Greenfield’s people’s budget. HERE

Los Angeles. (2020). Los Angeles County alternative crisis response: Preliminary report and recommendations. HERE

Louisville KY. (2021). Louisville metro alternative responder model research and planning. HERE

Oakland CA. (2022). MACRO policies and procedures. HERE

Oakland CA. (2020). Report on feasibility and implementation of a pilot of mobile assistance community responders of Oakland (MACRO). HERE

Ottawa ON. (2023). Community Safety and Well-Being Mental Well-Being Priority Progress Update: Safer Alternatives for Mental Health and Substance Use Crises Response HERE

Ottawa ON. (2023). Alternatives for a safer Ottawa. HERE

Rochester NY (2021). Person In Crisis team pilot plan. HERE

Texas US. (2021). MCOT service standards. HERE

Toronto ON. (2020). Alternative crisis response models for Toronto. HERE

Toronto ON. (2021). Community crisis support service pilot. HERE

Toronto ON. (2021). Gerstein crisis intervention survey summary. HERE